ABOUT US

You can find us on Oratory Street Naxxar

Monday - Friday from 10am-7pm

Saturday from 10am-2pm

Yes, we can ship within Europe. If you're interested, kindly contact us via email or chat to get a shipping quote.

ONLINE ORDERS

Yes, delivery is free in Malta for orders over €30. For deliveries to Gozo, there is always a €9 charge.

For orders under €30, there is a €5 delivery fee.

Delivery across Malta & Gozo takes up to 3 working days after your order is processed. 

You can also select the PIck-Up option at checkout to collect your order from our shop

You can select the pick-up option at checkout to collect your order from our shop. 

As soon as your order is ready for collection (typically within one working day), you will receive an email notification. 

Should you require urgent pickup, please give us a call on 20102070 so that we can help you out!

If you require a gift receipt, please leave a note in your cart at checkout. 

Please note that our exchange period is 30 days on full priced items. 

Exchanges need to be done in store upon presentation of a receipt, gift receipt, or order number, and items must be still in their original packaging with tags attached.

Our gift vouchers are all digital. If you purchase a gift card online, you will receive it via email once your order has been fulfilled by a member of our team. 

Recipients have 6 months to use their gift card, in-store or online, and it does not need to be used all at one go.

SIZE CHARTS

You can find our Little Dutch Size Chart here

WARRANTY

At Gaia Baby, we lovingly design beautiful baby products that will truly stand the test of time. All our furniture products come with a standard 2-year warranty and bedding, mattresses and sheets at a 1-year warranty.

You may avail of a 3-year extended warranty by registering your furniture product (within 3 months of purchase).


What’s Covered by my Warranty?

The Gaia Baby Warranty Policy covers any defects and/or damages caused during manufacturing (g. broken/defective/ill-fitting parts) and any missing components, parts or hardware.

Contact us to report these defects as soon as you receive and/or assemble your products.

What our warranty policy does not cover:

The Gaia Baby Warranty Policy will not cover any defects caused by improper use, wear and tear, failure to assemble correctly and/or failure to care for the products appropriately. Damage caused by inappropriate cleaning methods, transport to or from your home and/or during storage or any dissatisfaction expressed by the customer with respect to the weight, functionality, colour or style is not covered by your warranty.

WILDRIDE HIP CARRIERS

Click here to learn more

How to wash the carrier

Wildride toddler carriers are not machine washable. To maintain their longevity, follow these handwashing instructions:

Hand washing

  1. Prepare a lukewarm water bath – Fill a sink, tub, or basin with lukewarm water (below 30°C/86°F). Avoid hot water, as it may weaken the fabric fibers.
  2. Use a mild detergent – Add a small amount of liquid detergent without optical brighteners to protect the color.
  3. Gently clean the fabric – Submerge the carrier and swirl it gently to loosen dirt. Lightly rub any stained areas without scrubbing or using a brush.
  4. Rinse thoroughly – Drain the soapy water and refill with clean water. Rinse until the water runs clear, avoiding a strong water stream to protect the fabric.
  5. Press out excess water – Gently press the fabric to remove excess moisture without wringing or twisting. Use a towel to blot away remaining water.
  6. Air dry in a shaded area – Hang or lay the carrier flat in a well-ventilated space away from direct sunlight to prevent color fading.

Drying the carrier

  • Avoid tumble drying or using direct heat sources like radiators or hairdryers.
  • Reshape the carrier while drying to maintain its structure.
  • Ensure the carrier is completely dry before storing it away.